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Water quality monitoring

Know when your public water system has a health-based violation.

Water systems report their test results to the state, and violations are published by the EPA. Most people never see them. What happened in Flint, Michigan showed how long problems can go unnoticed by the people drinking the water. We find the system that serves your home and tell you when it has a new violation that affects health.

What we watch

What water quality monitoring covers

  • Your water system

    We match your home to the public water system that serves it, and show you its name, how many people it serves and where its water comes from.

  • Health-based violations

    Contaminant levels over the legal limit (lead, nitrate, arsenic, bacteria and others) and required treatment that wasn’t done.

  • Open and recent violations

    Your portal lists the system’s open violations and those from the last three years, so you can see its track record.

How it works

Where the data comes from

Sources
  • The EPA’s map of community water system service areas.
  • The EPA’s Safe Drinking Water Information System — the national record of water system violations, which the EPA publishes quarterly.
How often we check
We check every week. The EPA updates its violation data about every three months, so that’s how quickly new violations can appear.
What an alert tells you
Which contaminant or rule was violated, when it started, and how serious the EPA considers it. Your water system is also required to notify its customers; our alert is a second notice in case that one gets missed.
A person reviews every alert
A person on our team reviews every alert before it reaches you. Then we contact you by email, text or phone — whichever you choose — and you acknowledge it in your portal.

What it can’t do

  • Private wells aren’t covered by EPA data. If your home is on a well, we’ll tell you we couldn’t find a public system.
  • This is the water system’s record, not a test of the water in your home. Pipes inside a home can affect what comes out of your tap.
  • Some service areas are estimated by the EPA rather than drawn by the utility. We show which kind yours is.

Pricing

Buy it on its own, or add it on

On its own

Just water quality monitoring for your home.

$2 /mo

or $20 a year

Buy on its own

Add it to title monitoring

Both services for the same home, on one checkout.

$9.50 /mo

or $95 a year

Add to title monitoring

Already a client?

Add water quality monitoring to any home you already monitor with us, from your portal.

  • $2/mo or $20/yr
  • Same portal, same alert settings
  • Cancel anytime
Log in to add it

Prices per property. Want everything? The Ultimate package includes all of our monitoring for $15/mo.

Everything we offer

The Ultimate package

Every monitoring service we offer, for one home, at one price.

$15 /mo or $150/yr

Bought separately: $25/mo. You save $10 a month , or $100 a year on the yearly plan.

Per property. Cancel anytime.

Questions about water quality monitoring

Will you alert me about paperwork violations?

We focus on violations the EPA classifies as health-based. Missed reports and paperwork violations are listed in your portal but don’t send an alert on their own.

Does a person really review every alert?

Yes. Nothing is sent to you until someone on our team has looked at it. Routine changes that don’t need your attention are cleared, and the rest come with a plain-English note.

Can I buy this on its own?

Yes. Water Quality Monitoring is $2 a month or $20 a year per property, on its own or added to any of our other services. It’s also included in the Ultimate package.

I already have an account. How do I add it?

Log in to your portal, open your property, and add it there. It’s billed on its own monthly or yearly subscription, which you can cancel anytime.

Can I cancel?

Yes, anytime. If you’re not happy in your first 30 days, we’ll refund you in full.

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