Frequently asked questions

Your home’s ownership is recorded at the county. Title monitoring watches those public records and lets you know when something new is recorded on your property — like a deed transferring ownership. If it was you, great. If it wasn’t, you find out in days instead of months.

It’s when someone forges your signature on a deed, records it with the county, and then tries to sell or borrow against your home. It happens most often to homes that are paid off, vacant, rentals, or owned by someone elderly or recently deceased — but any property can be targeted. The sooner the owner knows, the easier it is to untangle.

No — and be wary of anyone who says they can. Counties record documents that are submitted to them; no monitoring service can stop a filing. What we do is make sure you know quickly, so you can act while it’s easiest to fix: contact the county recorder, law enforcement, and a real estate attorney.

Not usually. Owner’s title insurance protects you against problems that existed before you bought the home (old liens, errors in past records). It generally doesn’t watch for, or cover, fraud that happens after you’ve purchased. Check your own policy to be sure.

New county recordings come into our system every business day, and we check every monitored property against them every night.

By email, text message, and/or phone call — you choose in your portal, and you can add family members to be notified too. Every alert is reviewed by a real person before we contact you, so you’re not buried in noise.

Log in to your portal and you’ll see the new recording side by side with your baseline, plus a plain-English note from our reviewer. Tell us whether it’s expected. If it isn’t, we’ll point you to the next steps — the county recorder, local law enforcement, and a real estate attorney.

We’re not a law firm and don’t provide legal advice, but we’ll make sure you know what to do next.

Yes. You can download your deed and a property title report from your client portal.

Pay $250 once and we monitor that property for as long as you own it. No renewals and no price increases. When you sell, just let us know.

Because we keep it simple. We don’t bundle identity-theft insurance or credit monitoring into a big monthly fee. You pay a flat price for title monitoring, with real people reviewing every alert — and you only add other monitoring if you want it.

Yes, if you want it. We also offer listing, tax record, water quality, flood zone, sex offender and change-of-address monitoring. Each one is priced per property and can be bought on its own or added to title monitoring, and the Ultimate package includes all of them. None of them are required.

Yes, anytime from your portal or by emailing support@digitalhomeshield.com. If you’re not happy in your first 30 days, we’ll refund you in full. See our refund policy for details.

Yes. Each property has its own plan and its own choice of services — rentals, a second home, or a parent’s house all count. Start with one and add more from your portal.

We monitor properties across the United States. In the rare case we can’t cover your county, we’ll tell you and refund you in full.

Some counties offer a free “property fraud alert” for documents recorded under your name. If yours does, it’s worth signing up. We cover counties nationwide in one place, track the property itself (not just a name search), and have a person review every match before we contact you.

Let us know and we’ll stop monitoring it. If you’re buying another home, get in touch and we’ll help you set up monitoring there.